Sharon is the Executive Director of Quabbin Mediation. She founded the organization in 1995. A mediator and trainer, she develops and implements mediation, active bystandership, negotiation and conflict resolution curricula in a multitude of settings. With over forty years' experience in organizational development, she has particular skills in creating innovative programs and securing financial support for them. One such program is Veterans Mediation, which trains military-connected community volunteers to mediate for their peers. Another is Training Active Bystanders, an effective, evidence-based school and community program. Sharon earned a Bachelor of Arts degree in Legal Studies with a concentration in Journalism from the University of Massachusetts at Amherst, and has worked as an editor, publisher, and business development consultant.
Susan is the Assistant Executive Director and Training Director for Quabbin Mediation. Together with Sharon Tracy she developed the copyrighted Training Active Bystanders curriculum. As Training Director, she plans, implements and coordinates all the training activities of Quabbin Mediation. Quabbin Mediation provides a range of training: mediation, group facilitation, negotiation, conflict resolution and Training Active Bystanders for a wide variety of audiences in educational, community and workplace settings. This has included creating curricula, developing and maintaining contacts with training sites and trainers, scheduling all aspects of trainings, and direct involvement with implementing the training modules. Susan earned a Bachelor of Arts degree in Social Justice from Hampshire College with a concentration in Education.
Nan is the Business Manager for Quabbin Mediation. She graduated from Nichols College with a B.A. in Business Administration and has a combined Masters of Business Administration and Masters of Science in Organizational Leadership also from Nichols College. She has served as a town accountant and chief procurement officer. Nan joined the Quabbin Mediation staff in January, 2017.
Bob is the Mediation Program Manager for Quabbin Mediation. He worked in mental health counseling/case managing/outreach for many years before training in mediation and starting work with Quabbin Mediation in early 2014. Since then he has relished doing court and community mediation, case coordinating, TAB training etc. for Quabbin. He also moves about in various ways, loves nature with his doggie, plays music, babysits and has been seen reading books.
Tanya Gisolfi has worked with Quabbin Mediation since 2017, as both an instructor and trainer for Quabbin’s Training Active Bystanders program. An attorney with over 20 years of experience, Ms. Gisolfi is a certified mediator and divorce mediator and has partnered with clients on a range of issues, from securing immigration status to estate planning. She is the Vice Chair of her town’s Human Rights Committee and has served on the Boards on numerous community-based organizations. Ms. Gisolfi is a passionate advocate for civic and human rights, which led her to partner with Quabbin Mediation through which she provides active bystander training to corporations, schools, nonprofits and faith-based organizations. An avid runner, Ms. Gisolfi has qualified for and run over 15 marathons across the US, including nine Boston Marathons, where she also volunteers for the Dana Farber Cancer Institute.